Allgemeine Geschäftsbedingungen

INDEX

Pre-contract information
Purchase process and conditions
Order cancellation, warranty and withdrawal
Other clauses

1. Pre-contract Information

1.1. Identification of the Seller

The contact details of the selling entity are as follows:

IRICAR MOTION CENTER, S.L. (hereinafter, "the selling party" or "the seller").

Trade name: CKCAUTOSPORT

Tax ID: B72988496

Address: Cno Viejo Massalfassar 13A, 46136 Museros, Valencia

Email: [email protected]

Phone: 699 937 389

Communications and notifications

For more information about the identification of the seller, you can consult our Legal Notice.

The data provided in this section are the contact details for exercising the user or consumer rights recognized in these Conditions or in the law.

Communications derived from these conditions will primarily be conducted electronically. By accepting these conditions, the user consents to the use of electronic means and acknowledges that such communications comply with the legal requirements of written form.

Notifications addressed to CKC AutoSport should be sent to: [email protected]

1.2. Other Pre-contract Information

The present General Sales Conditions regulate purchases made through this website and are incorporated into the sales contract. They may be complemented by specific clauses according to the product, so it is recommended to review the information for each item before purchasing.

The applicable legal regime includes the Commercial Code, the Civil Code, the General Law for the Defense of Consumers and Users, the Law on Information Society and Electronic Commerce, the Retail Trade Law, as well as the other regional and state regulations that may apply.

In accordance with Law 7/1998 on general contracting conditions, these conditions are accessible prior to any purchase. To formalize an order, the user must accept them by checking the corresponding "check box".

The selling party reserves the right to modify these conditions at any time, without affecting purchases already made. It will not be possible to contract any product without first accepting these conditions.

Purchases made with a username and password will be considered validly made by the customer, who will be responsible for the use that third parties make of their credentials. Orders made by minors that falsify their registration will be understood as made under the supervision and authorization of their legal guardians.

By making the purchase, the user or consumer declares that: a) They are a person with sufficient capacity to contract. b) They have read, understand and accept all applicable obligations and conditions.

Offers will be valid for the period set in each case or, failing that, while they remain accessible on the website.

The images of the products are as faithful as possible to reality, although there may be variations depending on the user's monitor configuration.

1.3. Other Legal Conditions of Sale

The selling party is only liable for the products published on this website, in accordance with these conditions and the current legislation on liability for product defects.

All products include their description, characteristics, price including VAT and, where applicable, applicable discounts.

Territorial scope

CKC AutoSport makes sales in Spanish and international territory, including other states of the European Union.

Age of majority

The sale is exclusively aimed at individuals over 18 years of age. Minors must have prior written authorization from their legal representatives.

Product availability

All orders are subject to availability. In case of stock shortage after confirming the order, we will contact the customer to offer them a product of similar characteristics without price increase, or refund the amount paid within a maximum period of 14 business days.

The seller reserves the right to remove or modify products from the catalog at any time.

Force majeure breach

The seller shall not be liable for breaches caused by force majeure or unforeseen circumstances. The obligations will be suspended during such period and will resume once the cause disappears.

Partial nullity

If any clause is declared null by a competent authority, the remaining conditions will remain in force.

Waiver

The failure to exercise rights or actions on our part shall not constitute a waiver or limitation of such rights, nor shall it exempt the user or consumer from their obligations.

Transfer of risk and ownership

The risks of the product pass to the buyer from the moment of delivery. Ownership transfers to the customer when full payment of the order is received, including shipping costs.

1.4. Customer Service, Complaints and Dispute Resolution

You can submit your complaints through the postal address: Cno Viejo Massalfassar 13A, 46136 Museros, Valencia, or by email: [email protected]

We will address your queries, complaints or claims as soon as possible and always within the legal deadline of one (1) month.

Online dispute resolution platform

In accordance with Article 14.1 of Regulation 524/2013, the European Commission provides an online dispute resolution platform available at: http://ec.europa.eu/consumers/odr/

We inform you that we are not affiliated with any alternative dispute resolution entity with consumers.

1.5. Conditions for Discount Coupons and Promotions

Coupons or discount vouchers are non-cumulative and may not be used more than once by the same user. Their validity will never exceed 30 calendar days, unless otherwise indicated, and their application may be subject to a minimum purchase amount. We reserve the right to withdraw coupons without prior notice.

Fraudulent use

We reserve the right to cancel coupons when fraudulent or improper use is detected, including but not limited to:

Sending invitations between email accounts of the same person.
Using coupons from the same campaign on different orders by the same user.
Deliveries to the same postal address.
Using the same PayPal account for more than one order.

We reserve the right to annul the coupons and orders derived from improper use of the system, refunding in such case the amount of the cancelled purchase.

2. Purchase Process and Conditions

2.1. Purchase Process

2.1.1. Customer Registration

To make a purchase you must be registered on the website. You can do this in the "Log in" section, under "Don't have an account? Create one here." Once registration is complete, you will receive a confirmation email and you will be able to place orders from that moment.

We advise you: do not share your access data and always log out of your browser after accessing secure areas.

2.1.2. Product Selection

You can add products to your cart at any time and, once the purchase is decided, initiate the payment process.

2.1.3. Starting the Purchase Process

The accumulated products can be viewed in the cart icon. Before confirming, check that the products, descriptions, references, prices, and quantities are correct.

No prior registration is required to purchase as a guest. In this case, you will need to provide basic details: name, surname, phone, email, and shipping address. If you are already a registered user, you can access your purchase history without filling in the information again.

If you have a discount code, you can apply it before payment by clicking "Do you have a promotional code?" in the order summary.

2.1.4. Order Processing

Once the items are selected, proceed to choose the shipping company and payment method. In the case of payment by card or PayPal, you will be redirected to a secure payment gateway via SSL connection. Your card details will never be recorded in our store.

2.1.5. Sending Order Confirmation

You will receive an order confirmation by email.

2.2. Payment and Order Process

Within a maximum period of 24 hours, you will receive an email confirming the purchase with the reference code, product characteristics, price, shipping costs, and payment options. The invoice will be sent by email once the payment has been processed and verified.

2.2.1. Prices

The applicable prices are those published at the time of placing the order, and include the current VAT in euros (€). The individual price does not include shipping costs or other additional charges, which will be detailed before payment.

In case of error in the published price, we will inform you as soon as possible and offer the option to correct or cancel the order. If there is no response within 5 business days, the order will be considered cancelled and the amount paid will be refunded.

Prices may vary at any time, but changes will not affect already confirmed orders.

Taxes

According to Article 68 of Law 37/1992 of VAT, delivery is located in Spanish territory if the delivery address is in Spain, except for the Canary Islands, Ceuta, and Melilla. For orders destined for these territories, VAT exemption will apply according to Article 21 of the same law, without prejudice to the taxes and duties applicable in each territory.

Invoice

The invoice will be issued in electronic format.

2.2.2. Payment Methods

Before payment, you must check the "check box" to accept these conditions. The available payment methods are:

Bank card (credit or debit): you will be redirected to the payment gateway to enter your card details.
PayPal: you will be redirected to the PayPal website to log in and complete the payment.
Bank transfer: payment will be effective once reflected in the bank account.

2.2.3. Shipping

Shipping costs are borne by the customer and will be indicated before payment. Depending on the destination, orders to the Canary Islands, Ceuta, Melilla or abroad may be subject to customs duties and import taxes, also at the customer's expense.

We only make home deliveries. Rates vary according to weight and destination:

Europe Zone: rate according to weight and destination.
International Zone: rate according to weight and destination.

Orders placed after 14:00h will be shipped the next business day. Orders with no available stock will be communicated to the customer with the estimated delivery date.

We do not accept responsibility for failed deliveries due to incorrect customer data, absence at home, customs retention, or expiration of the pickup period. In the latter case, it will be considered a withdrawal from the contract and payments received will be refunded, except for transportation costs.

Please report any shipment incidents within 24 hours. PO boxes are not accepted as delivery addresses.

2.2.4. Confirmation

After payment, you will receive a confirmation email. Products will be delivered to the specified address within the agreed time, along with the proof of purchase.

3. Order Cancellation, Warranty and Withdrawal

3.1. Order Cancellation

It is possible to cancel the order within the following deadlines:

Orders placed after 14:00h: cancellation until 12:00h the following day.
Orders placed before 13:00h: cancellation until 11:00h the same day.

Cancellations outside these deadlines will not be accepted. You can request it through:

Email: [email protected]
Phone: 963 81 64 66
User personal area.

Can I modify the order?

It is possible to modify the address or products of the order (remove, reduce quantity or replace) within the same deadlines indicated for cancellation. You can request it through the same channels.

If the modification involves a higher amount, you must pay the difference. If it involves a lower amount, we will refund the difference. The seller reserves the right to refuse modifications for organizational reasons.

3.2. Warranty

All products come with a two (2) year warranty, in accordance with Legislative Royal Decree 1/2007, of November 16, which approves the revised text of the General Law for the Defense of Consumers and Users.

Products will be considered compliant with the contract when they meet the following requirements:

They match the seller's description and possess the qualities presented.
They are suitable for ordinary uses of products of the same type.
They are suitable for any special use communicated to the seller when formalizing the contract.
They present the quality and performance usually expected by the consumer.

In case of non-compliance, the consumer may demand repair, replacement, price reduction or termination of the contract. The seller is not responsible for damages due to improper use of the product or acts of third parties not related to the seller.

To report any defect or non-compliance, contact through:

Email: [email protected]
Postal mail: Cno Viejo Massalfassar 13A, 46136 Museros, Valencia.

Refunds for defective products will include the product price and shipping costs, and will be made using the same payment method used, within a maximum period of 30 calendar days.

3.3. Right of Withdrawal

The consumer has a period of 14 calendar days from delivery to exercise the right of withdrawal. After this period, the seller reserves the right to accept or not the return, unless the warranty period applies.

To exercise the right of withdrawal, communicate it through:

WhatsApp: 699 937 389
Email: [email protected]
Postal mail: Cno Viejo Massalfassar 13A, 46136 Museros, Valencia.

Return costs are borne by the customer, who must return the products in the same conditions as received. The seller may refuse returns of merchandise in poor condition.

The refund will be made using the same payment method used, within a maximum period of 14 calendar days from the receipt of the communication or the returned products. The seller may withhold the refund until receiving the products or proof of their return.

No right of withdrawal exists in the following cases, according to Article 103 of the Legislative Royal Decree 1/2007:

Goods that may deteriorate or expire quickly.
Sealed goods not suitable for return for health or hygiene reasons, unsealed after delivery.
Goods that after delivery have been mixed indiscriminately with other goods.

4. Other Clauses

4.1. Liability and Disclaimer of Liability

Unless legally provided otherwise, we will not accept liability for the following losses:

Loss of income or sales.
Loss of business.
Loss of profit or contracts.
Loss of anticipated savings.
Loss of data.
Loss of management time or office hours.

We will not be responsible for breaches due to force majeure causes, including but not limited to:

Strikes, lockouts or other protest measures.
Civil commotion, invasion, terrorist threat or war.
Fire, explosion, flood, earthquake or other natural disasters.
Impossibility of using public or private transport means.
Impossibility of using telecommunications systems.
Acts, decrees or restrictions by any government or public authority.

Obligations will be suspended during the force majeure period, with an extension of the deadline equivalent to its duration.

4.2. Confidentiality and Data Protection

The responsible for data processing is IRICAR MOTION CENTER, S.L., with Tax ID B72988496, located at Cno Viejo Massalfassar 13A, 46136 Museros, Valencia, phone 699 937 389 and email [email protected].

The data is processed for the purpose of managing the execution of the sales contract. The collected data are identification (name, surname, ID number, phone, email) and, where applicable, economic (credit card).

The data will only be shared when necessary with: hosting, email service, transport company, and collaborators. They will be kept for the time necessary for the purpose for which they were collected and for possible derived liabilities.

The user can exercise the following rights by addressing the contact channels indicated, attaching a copy of their identity document:

Right of access to their personal data.
Right of rectification of the processed data.
Right of objection, for example to receive advertising or newsletters.
Right to erasure of their personal data.
Right to restriction of processing.
Right to data portability to other data controllers.

In case of disagreement, you can file a complaint with the Spanish Agency for Data Protection (AEPD).

The responsible applies all necessary technical and organizational measures according to Article 24 of the General Data Protection Regulation (GDPR), ensuring confidentiality, integrity, availability, and resilience of data processing systems.

4.3. Applicable Law and Jurisdiction

The present Conditions are governed by Spanish legislation. For dispute resolution:

If the buyer is a consumer, the parties submit to the courts and tribunals of the consumer's domicile.
If the buyer is not a consumer or has a domicile outside of Spain, they submit to the Courts and Tribunals of the seller's domicile.

Last updated: April 2023.