Terms and Conditions

INDEX

Prior information before contracting
Purchase process and conditions
Order cancellation, warranty and withdrawal
Other clauses

1. Prior Information Before Contracting

1.1. Identification of the Seller

The contact details of the selling entity are as follows:

IRICAR MOTION CENTER, S.L. (hereinafter, "the selling party" or "the seller").

Trade name: CKCAUTOSPORT

CIF: B72988496

Address: Cno Viejo Massalfassar 13A, 46136 Museros, Valencia

Email: [email protected]

Phone: 699 937 389

Communications and notifications

For more information about the identification of the seller, you can consult our Legal Notice.

The data provided in this section are the contact details for exercising the rights of the user or consumer recognized in these Conditions or in the law.

Communications arising from these conditions will be mainly conducted electronically. By accepting these conditions, the user consents to the use of electronic means and acknowledges that such communications meet the legal requirements of written form.

Notifications addressed to CKC AutoSport should be sent to: [email protected]

1.2. Other Prior Information Before Contracting

The present General Sales Conditions govern the purchases made through this website and are incorporated into the purchase contract. They can be complemented by specific clauses depending on the product, so it is recommended to review the information of each item before purchasing.

The applicable legal regime includes the Commercial Code, the Civil Code, the General Law for the Protection of Consumers and Users, the Law on Information Society and Electronic Commerce, the Retail Trade Law, as well as the rest of the regional and state regulations applicable.

In accordance with Law 7/1998 on general contracting conditions, these conditions are accessible before any purchase. To formalize an order, the user must accept them by checking the corresponding "check box."

The selling party reserves the right to modify these conditions at any time, without affecting purchases already made. It will not be possible to contract any product without first accepting these conditions.

Purchases made with a username and password will be considered validly made by the customer, who will be responsible for the use that third parties make of their credentials. Orders made by minors that falsify their registration will be understood as made under the supervision and authorization of their legal guardians.

By making the purchase, the user or consumer declares that: a) They are a person with sufficient capacity to contract. b) They have read, understood, and accepted all applicable obligations and conditions.

Offers will be valid for the period set in each case or, failing that, while they remain accessible on the website.

The images of the products are as true to reality as possible, although there may be variations depending on the user's monitor settings.

1.3. Other Legal Conditions of Sale

The selling party is only responsible for the products published on this website, in accordance with these conditions and the current legislation on liability for product defects.

All products include their description, characteristics, price including VAT, and, where applicable, applicable discounts.

Territorial scope

CKC AutoSport conducts sales in Spanish and international territory, including other states of the European Union.

Age of majority

The sale is directed exclusively to individuals over the age of 18. Minors must have prior written authorization from their legal representatives.

Availability of products

All orders are subject to availability. In the event of stock shortages after confirming the order, we will contact the customer to offer them a similar product at no additional cost or refund the amount paid within a maximum period of 14 business days.

The seller reserves the right to withdraw or modify products from the catalog at any time.

Force majeure

The seller will not be responsible for non-compliances caused by force majeure or fortuitous events. Obligations will be suspended during such period and will resume once the cause ceases to exist.

Partial nullity

If any clause is declared null by a competent authority, the rest of the conditions will remain in force.

Waiver

The failure to exercise rights or actions on our part will not imply a waiver or limitation of those rights, nor will it exempt the user or consumer from their obligations.

Transfer of risk and ownership

Risks of the product pass to the buyer from the moment of delivery. Ownership is transferred to the customer when full payment of the order is received, including shipping costs.

1.4. Customer Service, Complaints and Conflict Resolution

You can submit your complaints through the postal address: Cno Viejo Massalfassar 13A, 46136 Museros, Valencia, or by email: [email protected]

We will address your inquiries, complaints, or claims as promptly as possible and always within the legal period of one (1) month.

Online dispute resolution platform

In accordance with Article 14.1 of Regulation 524/2013, the European Commission provides an online dispute resolution platform available at: http://ec.europa.eu/consumers/odr/

We inform you that we are not members of any alternative dispute resolution entity with consumers.

1.5. Discount Coupons and Promotions Conditions

Discount coupons or vouchers are not cumulative and may not be used more than once by the same user. Their validity will never exceed 30 calendar days, unless otherwise indicated, and their application may be subject to a minimum purchase amount. We reserve the right to withdraw coupons without prior notice.

Fraudulent use

We reserve the right to cancel coupons when fraudulent or improper use is detected, including but not limited to:

The sending of invitations between email accounts of the same person.
The use of coupons from the same campaign in different orders from the same user.
Deliveries to the same postal address.
Using the same PayPal account for more than one order.

We reserve the right to cancel coupons and orders resulting from the improper use of the system, refunding in such cases the amount of the canceled purchase.

2. Purchase Process and Conditions

2.1. Purchase Process

2.1.1. Customer registration

To make a purchase you must be registered on the website. You can do this in the "Log In" section, "Don’t have an account? Create one here." Once registration is complete, you will receive a confirmation email and can place orders from that moment.

We advise you: not to share your access data and always log out of the browser after accessing secure areas.

2.1.2. Selection of products

At any time you can add products to the cart and, once you have decided to make the purchase, start the payment process.

2.1.3. Starting the purchase process

The accumulated products can be viewed in the cart icon. Before confirming, check that the products, descriptions, references, prices, and quantities are correct.

No prior registration is necessary to buy as a guest. In that case, you must provide basic data: name, surname, phone, email, and shipping address. If you are already a registered user, you can access your purchase history without filling in the data again.

If you have a discount code, you can apply it before payment by clicking "Do you have a promotional code?" in the order summary.

2.1.4. Order processing

Once the items are selected, you proceed to choose the transport company and payment method. In the case of payment by card or PayPal, you will be redirected to a secure payment gateway via SSL connection. At no time are your card details registered in our store.

2.1.5. Order confirmation email

You will receive an order confirmation by email.

2.2. Payment and Order Process

Within a maximum period of 24 hours, you will receive an email confirming the purchase with the reference code, product characteristics, price, shipping costs, and payment options. The invoice will be sent by email once processed and verified the payment.

2.2.1. Prices

The applicable prices are those published at the time of placing the order, including VAT in euros (€). The individual price does not include shipping costs or other additional charges, which will be detailed before payment.

In case of an error in the published price, we will inform you as soon as possible and offer the option to correct or cancel the order. If there is no response within 5 business days, the order will be considered canceled and the amount paid will be refunded.

Prices may vary at any time, but changes will not affect already confirmed orders.

Taxes

According to Article 68 of Law 37/1992 on VAT, the delivery is located in Spanish territory if the delivery address is in Spain, except for the Canary Islands, Ceuta, and Melilla. For orders destined for these territories, VAT exemption will apply in accordance with Article 21 of the same law, without prejudice to taxes and duties specific to each territory.

Invoice

The invoice will be issued in electronic form.

2.2.2. Payment methods

Before payment, you must check the "check box" indicating acceptance of these conditions. Available payment methods are:

Bank card (credit or debit): you will be redirected to the payment gateway to enter your card details.
PayPal: you will be redirected to the PayPal website to log in and complete the payment.
Bank transfer: the payment will become effective once reflected in the bank account.

2.2.3. Shipments

Shipping costs are borne by the customer and will be indicated before payment. Depending on the destination, orders to the Canary Islands, Ceuta, Melilla, or abroad may be subject to customs duties and import taxes, also borne by the customer.

We only make home deliveries. The rates vary according to weight and destination:

Europe Zone: rate according to weight and destination.
International Zone: rate according to weight and destination.

Orders made after 14:00h will be shipped the next business day. Orders with no stock available will be communicated to the customer with the estimated delivery date.

We do not accept responsibility for failed deliveries due to incorrect customer data, absence at home, customs holds, or expiration of the collection period. In the latter case, it will be considered withdrawal from the contract, and the received payments will be returned, except for transportation costs.

Please report any shipment incidents within 24 hours. PO boxes are not accepted as a delivery address.

2.2.4. Confirmation

After payment, you will receive a confirmation email. The products will be delivered to the address indicated within the agreed period, along with the proof of purchase.

3. Order Cancellation, Warranty, and Withdrawal

3.1. Order Cancellation

It is possible to cancel the order within the following deadlines:

Orders made after 14:00h: cancellation until 12:00h the next day.
Orders made before 13:00h: cancellation until 11:00h the same day.

Cancellations outside these deadlines will not be accepted. You can request it through:

Email: [email protected]
Phone: 963 81 64 66
User’s personal area.

Can I modify the order?

It is possible to modify the address or products of the order (remove, reduce quantity, or substitute) within the same deadlines indicated for cancellation. You can request it through the same channels.

If the modification implies a higher amount, you must pay the difference. If it implies a lower amount, we will refund the difference. The seller reserves the right to refuse modifications for organizational reasons.

3.2. Warranty

All products come with a two (2) year warranty, in accordance with Royal Legislative Decree 1/2007, of November 16, which approves the revised text of the General Law for the Protection of Consumers and Users.

Products will be considered compliant with the contract when they meet the following requirements:

They match the description of the seller and possess the presented qualities.
They are fit for the ordinary uses of products of the same kind.
They are suitable for any special use communicated to the seller upon formalizing the contract.
They present the quality and performance normally expected by the consumer.

In case of non-compliance, the consumer may demand repair, substitution, price reduction, or contract resolution. The seller is not responsible for damages due to improper use of the product or by actions of third parties not related to the seller.

To report any defect or non-compliance, contact through:

Email: [email protected]
Postal address: Cno Viejo Massalfassar 13A, 46136 Museros, Valencia.

The refund for defective products will include the amount of the product and shipping costs, and will be made using the same payment method used, within a maximum period of 30 calendar days.

3.3. Right of Withdrawal

The consumer has a period of 14 calendar days from delivery to exercise the right of withdrawal. After this period, the seller reserves the right to accept or not the return, unless the warranty period applies.

To exercise the right of withdrawal, communicate it through:

WhatsApp: 699 937 389
Email: [email protected]
Postal address: Cno Viejo Massalfassar 13A, 46136 Museros, Valencia.

Return shipping costs are borne by the customer, who must return the products in the same conditions they were received. The seller may reject returns of goods in poor condition.

The refund will be made using the same payment method used, within a maximum period of 14 calendar days from receipt of the communication or returned products. The seller may withhold the refund until the products are received or proof of their return.

There is no right of withdrawal in the following cases, in accordance with Article 103 of Royal Legislative Decree 1/2007:

Goods that may deteriorate or expire quickly.
Sealed goods not suitable for return for health or hygiene reasons, unsealed after delivery.
Goods that have been inseparably mixed with other goods after delivery.

4. Other Clauses

4.1. Liability and Disclaimer of Liability

Unless legally provided otherwise, we will not accept liability for the following losses:

Loss of income or sales.
Loss of business.
Loss of profit or loss of contracts.
Loss of expected savings.
Loss of data.
Loss of management time or office hours.

We will not be liable for non-compliances due to force majeure causes, including but not limited to:

Strikes, employer lockouts, or other collective actions.
Civil commotion, invasion, terrorist threat, or war.
Fire, explosion, flood, earthquake, or other natural disasters.
Inability to use public or private transport.
Inability to use telecommunications systems.
Acts, decrees, or restrictions of any government or public authority.

Obligations will be suspended during the period of force majeure, with an extension of the period equivalent to its duration.

4.2. Confidentiality and Data Protection

The responsible for data processing is IRICAR MOTION CENTER, S.L., with CIF B72988496, located at Cno Viejo Massalfassar 13A, 46136 Museros, Valencia, phone 699 937 389 and email [email protected].

Data is processed with the aim of managing the execution of the sale contract. The collected data are identificatory (name, surname, ID, phone, email) and, where applicable, economic (credit card).

Data will only be shared when necessary with: hosting, email service, transport company, and collaborators. They will be kept for the time necessary for the purpose for which they were collected and for possible derived responsibilities.

The user can exercise the following rights by contacting the indicated contact channels, attaching a copy of their identity document:

Right of access to their personal data.
Right of rectification of the processed data.
Right of opposition, for example to receive advertising or newsletters.
Right of deletion of their personal data.
Right of limitation of processing.
Right of portability to other data controllers.

In case of disagreement, you can file a complaint with the Spanish Data Protection Agency (AEPD).

The responsible applies all necessary technical and organizational measures in accordance with Article 24 of the General Data Protection Regulation (GDPR), ensuring confidentiality, integrity, availability, and resilience of the processing systems.

4.3. Applicable Law and Jurisdiction

The present Conditions are governed by Spanish legislation. For conflict resolution:

If the buyer is a consumer, the parties submit to the courts and tribunals of the consumer's residence.
If the buyer is not a consumer or has a residence outside of Spain, they will submit to the Courts and Tribunals of the seller's residence.

Last update: April 2023.